Privacy Policy

Updated: June 10, 2025.

Your privacy is important to us. This Privacy Policy explains what data we collect, how we use, store and protect it when you use our website and services.

1. What data do we collect?

We may collect the following information:

First and last name
Phone number and email address
Information about the dog (name, breed, health information, behavior)
Reservation dates and the services you use
IP address and technical information about the device you use to access the website

2. How do we use your data?

We use your data exclusively for:

Reservations and providing our services
Communication with you (confirmations, notices, changes)
Improving service quality and the user experience
Lawful processing in accordance with applicable regulations

3. To whom may data be disclosed?

Your data will not be shared, sold or transferred to third parties, except:

when required by law (e.g. to the competent authorities)
when the dog needs veterinary assistance, in cooperation with partner veterinarians

4. Data storage and protection

All data we collect is stored securely, with technical and organizational safeguards in place. Only authorized employees have access to personal data.

5. Your rights

In accordance with the law, you have the right to:

request access to your data
request correction of inaccurate data
withdraw consent to data processing (where applicable)
request deletion of data, provided this does not conflict with legal obligations

You can send your request by email to: abrakadabrahotel@gmail.com

6. Cookies

Our website may use cookies to improve website functionality and the user experience. By using the website, you agree to the use of cookies.

7. Changes to the Privacy Policy

We reserve the right to change this policy at any time. Any changes will be published on this page, with a note of the date of the change.

Contact:

Dog’s Home – Abrakadabra
Email: abrakadabrahotel@gmail.com
Phone: +381 63 12 92 755